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The NOMS 2012 symposium will include an Application Session program. Application Sessions will complement the Technical Sessions with contributions that emphasize practical experiences and lessons learned in applying, implementing, and deploying management technology. They will focus on aspects such as real-world deployment scenarios,experiences with the management of new services and technology, industrial applications of management technology, implementation examples of new management technology, organizational impact, and business cases. These sessions are particularly aimed at decision makers and experts from industry.

Specific topics include but are not limited to the ones listed below. Please refer also to the general Call for Papers.

  • Case Studies and Best Practices
  • Service Engineering and Operational Challenges
  • Virtualization of Operations Centers and Help Desks
  • Risk Management and IT Governance Issues
  • Business Alignment of IT Service Management
  • Integration Technologies for Management
  • Practical Deployment Approaches
  • OSS/BSS Development
  • Organizational Aspects of IT Service Management
  • Management Standards and Enabling Technologies
  • Data Center Automation
  • Management of Emerging Networks and Services
  • Management of Clouds
  • Managing Virtualized Environments
  • Green Management and Managing Energy Efficiency
  • Management of Grids and Smart Grids
  • Building Automation and Management
  • Managing Interactive Media
  • Autonomic Networking and Self-Management
  • Application of Machine Learning and Statistics to Management
  • Management Information Models
  • Event Correlation, Fault, Performance Management
  • Billing and Accounting Models and Service Level Management
  • Experiences with Process Engineering and Process Frameworks ITIL, eTOM)
  • Service Delivery
  • Social Networking Infrastructures
  • Social Network Usages in Business Processes

Papers for the Application Sessions should be written in English. The paper format will be one of annotated slides - papers should have a visual in the upper half of a page and the explanatory text in the lower half. Paper submissions should consist of no more than 15 annotated visuals including title and references, in PDF only. An example of such a paper can be found here
To submit, upload to the JEMS system at:

Submitted papers may not be submitted for conference publication, journal publication, or be under review for any other conference or journal.



  • Registration: 12 September 2011 (extended!)
  • Submission: 14 September 2011(extended!)
  • Notification: 7 November 2011
  • Camera Ready: 16 January 2012

  • Pablo Arozarena, Telefónica Investigación y Desarrollo, Spain
  • Claudio Bartolini, HP Laboratories, USA
  • Joseph Betser, The Aerospace Corporation, USA
  • Andy Bierman, Brocade, USA
  • Marcus Brunner, NEC Europe Ltd, Germany
  • Prosper Chemouil, Orange Labs, France
  • Luca Deri, ntop, Italy
  • Liam Fallon, Ericsson, Ireland
  • Takashi Egawa, NEC, Japan
  • Joe Gasparakis, Intel, USA
  • Nektarios (Aris) Georgalas, BT Group, UK
  • Masum Hasan, Cisco Systems, USA
  • Alexander Keller, IBM Global Technology Services, USA
  • Shinji Kikuchi, Fujitsu Labs, Japan
  • Subrata Mazumdar, Avaya Labs Research, USA
  • Bernhard Neumair, KIT, Germany
  • Ammar Rayes, Cisco Systems, USA
  • Helmut Reiser, Leibniz-Supercomputing Centre, Germany
  • Henning Sanneck, NSN, Germany
  • Christoph Schmelz, NSN, Germany
  • Kohei Shiomoto, NTT, Japan
  • András Valkó, Ericsson, Sweden
  • Stefan Wallin, Luleå University of Technology, Sweden
  • Christopher Ward, IBM, USA
  • Ralf Wolter, Cisco Systems, Germany

  • Alexander Clemm, Cisco, USA,
  • Burkhard Stiller, University of Zurich, Switzerland,

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